PRIVACY POLICY

Last updated: August 2025

The Business Enterprise Centre (Darwin Region) Incorporated (trading as BECNT) is committed to protecting your privacy and ensuring that any personal information we collect is handled in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This policy outlines how we collect, use, disclose, and protect your personal information.

1. What Information We Collect

We may collect personal information that is reasonably necessary for our functions and activities, including:

Name, contact details, and business information

Email address and phone number

Information about your business turnover (for eligibility purposes)

Payment details when purchasing membership or services

Records of your interactions with BECNT (including mentoring sessions, workshop attendance, or program participation)

Website usage information (such as IP address, browser type, pages visited, and referring site) through cookies and analytics tools

2. How We Collect Information

We collect information when you:

Sign up for a membership or program

Register for an event or workshop

Subscribe to our newsletters or marketing communications

Participate in mentoring, consultancy, or advisory sessions

Complete surveys or provide feedback

Visit our website (via cookies, analytics, and other tracking technologies)

Where reasonable and practicable, we will collect personal information directly from you. In some cases, we may receive information from third parties (such as funding bodies or program partners) in connection with delivering services.

3. How We Use Your Information

We use your personal information to:

Provide you with BECNT membership benefits and services

Deliver programs, workshops, and mentoring

Manage event registrations and communications

Process payments and issue invoices

Send operational, marketing, and promotional communications (you can opt out of marketing at any time)

Evaluate and improve our services

Report anonymised data to funding bodies, including the Northern Territory Government

Report anonymised data to sponsors and strategic partners in connection with programs, events, and membership initiatives

Meet legal, regulatory, and contractual obligations

4. Disclosure of Information

We may disclose personal information to:

BECNT staff, contractors, and service providers (such as IT support, marketing, and payment processors)

Government agencies and funding bodies (e.g. Northern Territory Government)

Sponsors and strategic partners (in anonymised or aggregated form unless consent is given for identifiable data)

Other third parties where required by law

We will never sell your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage systems, password protection, and restricted access to sensitive information.

However, no online system can be guaranteed 100% secure, and you share information at your own risk.

6. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site, improve functionality, and personalise your experience. You can disable cookies in your browser settings, but some features of the site may not work as intended.

7. Email Communications

By becoming a member or subscribing to our mailing list, you agree to receive:

Membership-related communications (which cannot be unsubscribed from)

Marketing and promotional communications (you can unsubscribe at any time via the unsubscribe link or by emailing [email protected])

8. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us at [email protected]. We will respond within a reasonable timeframe.

9. International Data Transfers

While we primarily store data in Australia, some service providers may store information in overseas locations. Where this occurs, we take reasonable steps to ensure that any personal information transferred overseas is handled in accordance with Australian privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last updated” date changed accordingly. Continued use of our services after changes are made constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal information, please contact:

Business Enterprise Centre (Darwin Region) Incorporated (BECNT)
Email: [email protected]
Phone: (08) 8944 2950
Address: Level 5, Office 512, 66 Smith Street, Darwin NT 0800